Bill Detail
S. 3170
Congress: 119
Title
Stuck On Hold Act
Summary
Stuck On Hold Act This bill requires the Department of Veterans Affairs (VA) to implement automated systems for their customer phone lines that inform callers of the expected wait time and that offer callbacks for wait times of more than 10 minutes. The VA must also issue guidance to reduce the average wait time to no more than 10 minutes.
Sponsor
Sen. John Kennedy [R-LA]
Status
Committee on Veterans' Affairs. Hearings held.
Status as of Jul 25, 3:51 AM · synced 19d ago
Introduced
2025-11-10
Data source mode: congress-gov
Bill Engagement
Stuck On Hold Act This bill requires the Department of Veterans Affairs (VA) to implement automated systems for their customer phone lines that inform callers of the expected wa…
Lobbyists on the case
- Chamber of Commerce of the U.S.A.5 filings · 43 lobs
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