Bill Detail

S. 3170

Congress: 119

Title

Stuck On Hold Act

Summary

Stuck On Hold Act This bill requires the Department of Veterans Affairs (VA) to implement automated systems for their customer phone lines that inform callers of the expected wait time and that offer callbacks for wait times of more than 10 minutes. The VA must also issue guidance to reduce the average wait time to no more than 10 minutes.

Sponsor

Sen. John Kennedy [R-LA]

Status

Committee on Veterans' Affairs. Hearings held.

Status as of Jun 29, 3:15 AM · synced 17h ago

Introduced

2025-11-10

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Bill Engagement

Stuck On Hold Act This bill requires the Department of Veterans Affairs (VA) to implement automated systems for their customer phone lines that inform callers of the expected wa…

Sponsor

Sen. John Kennedy [R-LA]R

Status

Committee on Veterans' Affairs. Hearings held.

Cosponsors

1D · 0R

Partisan (D only)

LDA engagement

1 org · 5 filings

Top: Chamber of Commerce of the U.s.a.

Introduced

2025-11-10

Lobbyists on the case

1 org · 43 lobbyists · 5 filings mention S. 3170 (Stuck On Hold Act) in LDA disclosures.

Top orgs filing

Chamber of Commerce of the U.s.a.5 filings · 43 lobs

Lobbyists on this bill

Neil Bradley2026 Q1
Chamber of Commerce of the U.s.a.
Dan Byers2026 Q1
Chamber of Commerce of the U.s.a.
Suzanne Clark2026 Q1
Chamber of Commerce of the U.s.a.
Kevin Courtois2026 Q1
Chamber of Commerce of the U.s.a.
Nicholas Crocker2026 Q1
Chamber of Commerce of the U.s.a.
Rodney Davis2026 Q1
Chamber of Commerce of the U.s.a.
Ruth Demeter2026 Q1
Chamber of Commerce of the U.s.a.
Martin Durbin2026 Q1
Chamber of Commerce of the U.s.a.

+ 35 more