Bill Detail
H.R. 5992
Congress: 119
Title
Stuck On Hold Act
Summary
Stuck On Hold Act This bill requires the Department of Veterans Affairs (VA) to implement automated systems for their customer phone lines that inform callers of the expected wait time and that offer callbacks for wait times of more than 10 minutes. The VA must also issue guidance to reduce the average wait time to no more than 10 minutes.
Sponsor
Rep. Ken Calvert [R-CA-41]
Status
Referred to the Subcommittee on Economic Opportunity.
Status as of Jun 30, 3:41 AM · synced 54m ago
Introduced
2025-11-10
Data source mode: cache
Bill Engagement
Stuck On Hold Act This bill requires the Department of Veterans Affairs (VA) to implement automated systems for their customer phone lines that inform callers of the expected wa…